Hospital gowns and customer service
Today’s tale is about customer service. It is also about taking a moment and paying attention. It is about being kind. Life is hard enough, why add more road blocks? Picture this…You are at the...
View ArticleI’m gonna change your life
I am a huge fan of Jerry Seinfeld’s Comedians in cars getting coffee. Google it then watch every episode. You will not regret it. Season two has begun and while watching the episode with Sarah...
View ArticleREPRESENT!
Today’s tale is about the Sales Rep. As in every industry, the Sales Rep many times, is the unsung hero of the industry they represent. At our shop, I deal with over 10 different companies and their...
View ArticleThe Heart of the matter
For those of you who follow my blog, you are well aware that my hubby had a heart attack. The last thing any couple expects, especially at 39. I wanted to revisit my personal tale with you all one more...
View ArticleMake the call
Today’s tale is for the Stylist’s and Salon owners. Today’s tale is about the ever present “no show” and how it disrupts the day, if not the week at the Salon. Now, before I get a “PREACH IT SISTA!”...
View ArticleMore options than the “comb over”
Today’s tale is about hair loss. Women and hair loss. Yes, it’s true. Ladies suffer from the effects of hair loss just as much as the gents – we just don’t talk about it. It isn’t the kind of thing...
View ArticleThe gift that keeps on giving
Today’s tale is for my Beloved Beauties of the industry, for the Stylists, the Salon Managers and the Salon Owners. As October draws to a close, the ever present Holiday season is peaking over the...
View ArticleBe the star you wish upon
Over the past weeks I have met many women who have all said the same thing “Oh, I could never do that!” – from leaving their resented career to follow their dream to coloring their hair red, like they...
View ArticleTales of truth – Part 9
Yes ladies and gentlemen, boys and girls, it is time for that girl in the red coat’s tales of truth. A few months back I decided to change my “tales of truth” series to “full moon monthly” but with the...
View ArticleBalancing Shampoo can only do so much
At least once a week I seem to have the same conversation, with a new customer or with one of my regular customers or a client from the Salon. It usually goes something like this… “since I have had my...
View ArticleHold Factor
I really was going to tell a tale of hairspray and the difference between the level of hold, or hold factor different sprays have, alas, that will have to be another tale for another time. As I began...
View ArticleMiraCurls do happen
Today’s tale is about the MIRACURL, one of the latest additions to the BaByliss Pro Hair Care family. The MIRACURL is the Original Professional Curl Machine. With this gem, you can have a full head of...
View ArticleGreat Expectations
Spring is upon us. Yes, I know Mother Nature is taking her sweet time welcoming Spring across the threshold, I assure you, Spring is in the air. Every year, around this time is when it begins. Ladies...
View ArticleIf you are a stylist…you are a sales person
Ladies and Gents, we are in the business of Beauty. Yes…the business, and as in every business, sales and selling are what keeps the business alive,competitive and profitable. “Oh…I’m not a sales...
View ArticleTales of Truth Part 11
That’s right, ladies and gentlemen, boys and girls, gather ’round for another installment of Tales of Truth. Last week was the week of the full moon and Friday the 13th., so you can imagine what yours...
View ArticleIt’s probably not the weather
Over the past few months, I feel as though I have been having the same conversation with different reps, Salon owners that I chat with from time to time and Stylists. Everyone says that business is...
View ArticleThe Color Therapist is in
We’ve all been there. We have all been standing in our bathroom, looking in the mirror, brush in hand or caught in hair thinking “What happened to my hair?”. In the age of color, chemical straightening...
View ArticleMonday Motivator
Hello Beauties! Yes, it is Monday once again…have no fear! I have a gem of a product that will make every hair type – long or short, sleek or curly, frizz free! Monday and everyday!…yes! it’s true....
View ArticleHolidaze
I know the calendar reads September. For yours truly, it’s read December since about May. My final Christmas orders have been placed, shipping dates have been strategically chosen, requests have been...
View ArticleYes…there is time for that.
Yesterday I was part of a focus group. My first one ever. Joico invited me to be a part of the discussion that was closed to licensed stylists, so being invited was quite a big deal, if I do say so...
View Article
More Pages to Explore .....